This is the first 'Overheard' post of 2012, but fortunately I've been building up a bit of a new crop of them lately. So it won't be the last.
[If you're new here and you want to catch up on some of the gems of conversations I've
Now on to the latest ...
Two male students were working on a presentation on a computer opposite mine and as a lecturer passed by, he stopped to chat with them about their work:
Student 1: What was that term you used, in the lecture? About customer retention? You said there was a specific term involved but I can't remember. What do you call it again?
Lecturer: Oh, you mean "Top of the mind recall"
|© Julie Kirk [For similar collages see my shop.]|
I'll be back wiith more treasures form all my ear-flapping soon.